Frequently Asked Questions

Q: What's so special about Polar Joe?
A: Polar Joe is a perfect blend of slightly sweet, creamy cold-brew that's also packed with protein. We got the taste just right, allowing you to have your coffee fix without brewing a pot! Just shake and go; we take all the work out for you.

Q: Do you offer flavours other than coffee?
Yes! We also offer an incredible tasting green matcha tea product called Matcha Pro-Tea. Click here to check it out or here to read the frequently asked questions about this matcha protein powder.

Q: What is the difference between your products?
A: Great question. Please click here for a simple comparison sheet.

Q: How many servings are in each bag?
A: All of our bags have 25 servings except Polar Joe Low Sugar (33 servings) and Blanco Pure Protein (35 servings). 

Q: How much caffeine is in Polar Joe?
A: There is approximately 110 mg of caffeine per serving in our regular, low sugar, vanilla latte, and mocha latte products. Our Matcha Pro-Tea has 70mg of caffeine per serving, and our decaf cold brew is made with 100% decaffeinated coffee.

Q: Is Polar Joe available in stores?
A: Yes, Polar Joe is proudly available at over 150 retail locations across North America.

Q: Is Polar Joe quick and easy to prepare?
A: You bet! Just add to ice cold water (and maybe a few ice cubes). Stir or shake and enjoy!

Q: Is Polar Joe peanut free?
A: Yes! Allergens are listed on the bag, however Polar Joe has no peanut products in the facility!

Q: What kind of protein do you use?
Grass Fed New Zealand whey isolate protein sourced from Fonterra (New Zealand dairy company) and a mix of pea protein isolate and canola protein isolate in our DEEPLEAF plant-based blends

Q: Why do you use pea protein isolate and canola protein isolate in your DeepLeaf™ plant-based protein products?
When we created our DEEPLEAF plant-based blends, we were aiming to deliver a product with a protein digestibility-corrected amino acid score (PDCAAS) of 1 - the same level of a high quality whey protein isolate. Click here to read more.

Q: Why do you use plant protein isolates in DeepLeaf™ blends?
Plant-based isolates deliver the best amino acid levels and protein purity while avoiding the fibrous portions of the plant which result in much better tasting products, while also avoiding the grittiness for which plant-based products are notorious. Click here to read more.

Q: Can I make Polar Joe with hot water instead of cold?
A: Sure! Generally, any beverage 70C or lower will work well. The best way to mix is to use a milk frother. This creates a vortex that allows for the powder to immediately disperse.

Q: Got any good recipes to help meet my protein goals?
A: We sure do. Check out our Eight Great Protein-Powered Recipes featuring Blanco Pure Protein and our Matcha Pro Tea.

Q: Is Polar Joe packaging sustainable?
A: At Polar Joe, one of our values is to tread lightly, and as such, we want to reduce the amount of garbage that gets sent to landfills. Over the years we have drastically reduced the amount of packaging by switching to large bags from the traditional canister. At this time our packaging is not recyclable but we have not stopped working to change that!

Q: When is the best time to consume Polar Joe?
A: You can have it to power your morning meeting, before a workout, in the afternoon, or post workout. We also have low sugar and decaf varieties to fit your lifestyle. Find out how others are using Polar Joe in their daily lives in our Activity Guide.

Q: Who the *heck* is Polar Joe?
A: Polar Joe is a wholly-owned division of Gruppo Nutrition – formerly Infinit Nutrition Canada – the trusted sports nutrition company based and proudly manufacturing in Windsor, Ontario since 2006.

Q: Do you have an ambassador program?
A: Yes. Click here to fill out our Brand Ambassador application form. Filling out the form, in no way, guarantees a partnership, only a consideration.

Q: Do you make a protein powder without coffee or tea flavour?
A: Yes, but it's totally top secret. Please don't click here to learn more about Polar Joe Blanco Pure Protein Powder even though it's perfect for protein-powered pancakes, fruit smoothies, cereal, and overnight oats.

Q: I've got a problem, question, comment, or concern. Who can help?
A: We can! Click here for more information.