Frequently Asked Questions

Q: What's so Special about Polar Joe?
A: Polar Joe is a perfect blend of slightly sweet, creamy cold-brew that's also packed with protein. We got the taste just right, allowing you to have your coffee fix without brewing a pot! Just shake and go; we take all the work out for you.

Q: What is the Difference between Your Products?
A: Great question. Please click here for a simple comparison sheet.

Q: How many servings are in each bag?
A: All of our bags have 25 servings, with the exception of Low Sugar - this bag has 33 servings. 

Q: How Much Caffeine is in Polar Joe?
A: There is approximately 110 mg of caffeine per serving in our regular, low sugar, vanilla latte, and mocha latte products. Our Matcha Pro-Tea has 70mg of caffeine per serving, and our decaf cold brew is made with 100% decaffeinated coffee.

Q: Is Polar Joe Quick and Easy to Prepare?
A: You bet! Just add to ice cold water (and maybe a few ice cubes). Stir or shake and enjoy!

Q: Is Polar Joe Peanut Free?
A: Yes! Allergens are listed on the bag, however Polar Joe has no peanut products in the facility!

Q: Can I Make Polar Joe with Hot Water instead of Cold?
A: Sure! Generally, any beverage 70C or lower will work well. The best way to mix is to use a milk frother. This creates a vortex that allows for the powder to immediately disperse.

Q: Is Polar Joe Packaging Sustainable?
A: At Polar Joe, one of our values is to tread lightly, and as such, we want to reduce the amount of garbage that gets sent to landfills. Over the years we have drastically reduced the amount of packaging by switching to large bags from the traditional canister. At this time our packaging is not recyclable but we have not stopped working to change that!

Q: When is the Best Time to Consume Polar Joe?
A: You can have it to power your morning meeting, before a workout, in the afternoon, or post workout. We also have low sugar and decaf varieties to fit your lifestyle. Find out how others are using Polar Joe in their daily lives in our Activity Guide.

Q: Who the Heck is Polar Joe?
A: Polar Joe is a wholly-owned division of Gruppo Nutrition – formerly Infinit Nutrition Canada – the trusted sports nutrition company based and proudly manufacturing in Windsor, Ontario since 2006.

Q: Do you have an ambassador program?
A: Yes. Click here to fill out our Brand Ambassador application form. Filling out the form, in no way, guarantees a partnership, only a consideration.

Q: I've Got a Problem, Question, Comment, or Concern. Who Can Help?
A: We can! Click here for more information.