Frequently Asked Questions

Q: What's so Special about Polar Joe?
A: Polar Joe is a perfect blend of slightly sweet, creamy cold-brew that's also packed with protein. We got the taste just right, allowing you to have your coffee fix without brewing a pot! Just shake and go; we take all the work out for you.

Q: What is the Difference between Your Products?
A: Great question. Please click here for a simple comparison sheet.

Q: How many servings are in each bag?
A: All of our bags have 25 servings, with the exception of Low Sugar - this bag has 33 servings. 

Q: How Much Caffeine is in Polar Joe?
A: There is approximately 110 mg of caffeine per serving in our regular, low sugar, vanilla latte, and mocha latte products. Our Matcha Pro-Tea has 70mg of caffeine per serving, and our decaf cold brew is made with 100% decaffeinated coffee.

Q: Is Polar Joe Quick and Easy to Prepare?
A: You bet! Just add to ice cold water (and maybe a few ice cubes). Stir or shake and enjoy!

Q: Is Polar Joe Peanut Free?
A: Yes! Allergens are listed on the bag, however Polar Joe has no peanut products in the facility!

Q: What kind of protein do you use?
Grass Fed New Zealand whey isolate protein sourced from Fonterra (New Zealand dairy company) and a mix of pea protein isolate and canola protein isolate in our DEEPLEAF plant-based blends

Q: Why do you use pea protein isolate and canola protein isolate in your DEEPLEAF plant-based protein products?
When we created our DEEPLEAF plant-based blends, we were aiming to deliver a product with a protein digestibility-corrected amino acid score (PDCAAS) of 1 - the same level of a high quality whey protein isolate. A protein with a PDCAAS of 1 must provide per unit of protein 100% or more of the essential amino acids required after digestion - essentially a measure of the quality of the protein. PDCAAS score of 1 is a high protein quality; PDCAAS scores of less than 1 have inferior quality. High quality proteins are important to support optimum skeletal muscle health.

Other than soybeans, single plant-based proteins alone do not deliver PDCAAS's of 1. In order to achieve them requires the blending of different plant-based proteins - like we chose to do with a blend of Pea Protein Isolate and Canola Protein Isolate - both exceptional protein sources, but only together can they deliver the desired PDCAAS of 1.

Q: Why do you use plant protein isolates in DEEPLEAF blends?
Plant-based isolates deliver the best amino acid levels and protein purity while avoiding the fibrous portions of the plant which result in much better tasting products, while also avoiding the grittiness for which plant-based products are notorious.

Q: Can I Make Polar Joe with Hot Water instead of Cold?
A: Sure! Generally, any beverage 70C or lower will work well. The best way to mix is to use a milk frother. This creates a vortex that allows for the powder to immediately disperse.

Q: Is Polar Joe Packaging Sustainable?
A: At Polar Joe, one of our values is to tread lightly, and as such, we want to reduce the amount of garbage that gets sent to landfills. Over the years we have drastically reduced the amount of packaging by switching to large bags from the traditional canister. At this time our packaging is not recyclable but we have not stopped working to change that!

Q: When is the Best Time to Consume Polar Joe?
A: You can have it to power your morning meeting, before a workout, in the afternoon, or post workout. We also have low sugar and decaf varieties to fit your lifestyle. Find out how others are using Polar Joe in their daily lives in our Activity Guide.

Q: Who the Heck is Polar Joe?
A: Polar Joe is a wholly-owned division of Gruppo Nutrition – formerly Infinit Nutrition Canada – the trusted sports nutrition company based and proudly manufacturing in Windsor, Ontario since 2006.

Q: Do you have an ambassador program?
A: Yes. Click here to fill out our Brand Ambassador application form. Filling out the form, in no way, guarantees a partnership, only a consideration.

Q: I've Got a Problem, Question, Comment, or Concern. Who Can Help?
A: We can! Click here for more information.